Introduction

Juniper Clinic Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information.

Information We Collect

We collect the following personal data when you book an appointment with us:

  • Names
  • Contact details (such as phone number and email address)
  • Medical information

Purpose of Data Collection

We use the data collected to:

  • Assess your medical condition accurately
  • Provide appropriate medical advice and treatment
  • Communicate with you about your appointments and health management

Data Sharing

Your information is shared with the independent practitioners who provide treatment to ensure they have the necessary details to offer you the best care. Where you receive treatment with an independent practitioner, you can ask for a copy of their privacy policy which may differ from ours. 

Data Storage and Security

We store your data using secure company systems and software. The data is retained for six years following your last treatment. We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, or misuse.

User Rights

As a data subject, you have the right to:

  • Access a copy of your personal data
  • Update or correct your data if necessary
  • Request deletion of your data under certain circumstances

To exercise these rights, please contact us at hello@juniperclinic.com.

Cookies and Tracking

At present, we do not use cookies or other tracking technologies on our website. If this changes, we will update our policy to reflect these practices.

Minors

Our services are not intended for children under 16, and we do not knowingly collect data from this age group.

Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website.

Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact us at:

Juniper Clinic Limited
hello@juniperclinic.com